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Medfield Public Schools
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Blocked URLs

Please note, if you are reporting a website that students are unable to view, please send an unblock request to your building Tech Integrationist to begin the unblock process. Thank you.

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Knowledgebase

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Student website being blocked by Lightspeed?

Category: Knowledgebase

Please navigate to the site you would like your students to use before your lesson. Then click on the Lightspeed Access Agent extension in Chrome. Enter a student's email address and click scan. If th...

Common MacBook issues

Category: Knowledgebase

A lot of common issues with MacBooks can be resolved with a complete reboot of the operating system. Before submitting a ticket, please go to the Apple icon in the top left corner of your screen and c...

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